Dmd365 takes the privacy of every member seriously. This document transparently explains how we collect, use, store, and protect your personal information when you use the dmd365 platform.
Dmd365 never sells, rents, or discloses members' personal data to third parties without your consent, except as stated in this policy or as required by law.
Your data security is more than a promise — it is a technical and operational commitment we uphold every day
All data transmitted between your device and dmd365 servers is protected with industry-standard 256-bit SSL encryption — the same standard used by leading banking institutions.
Members' personal data is stored on servers protected by multi-layered firewalls, with access restricted to authorised personnel only. Data backups are performed regularly with full encryption.
The dmd365 Know Your Customer (KYC) process uses a secure identity verification system. Uploaded documents are processed in a controlled environment and deleted once verification is complete.
Dmd365 does not sell or rent members' personal data to advertisers or third-party companies. Your data is only shared with partners required for platform operations and is subject to strict confidentiality agreements.
Dmd365's cybersecurity team monitors our systems around the clock to detect and address any threats or suspicious activity before they affect member data.
You have the full right to access, correct, transfer, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Your data is safe with us. Register now and enjoy a secure gaming experience.
Register NowWhen you register and use the dmd365 platform, we collect several categories of personal information to enable us to provide a secure, legitimate, and quality service. We only collect information that is strictly necessary for the stated purposes — nothing more.
| Data Categories | Information Examples | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Identity verification (KYC) & legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications & transaction verification |
| Financial Information | Bank account number, bank name, e-wallet details | Deposit & withdrawal processing |
| Login Information | Username, password (encrypted), security questions | Account security & access controls |
| KYC Documents | MyKad copy, passport, driving licence, utility bill | Identity verification & AML compliance |
When you browse or use the dmd365 platform, our systems automatically record certain technical information for security and service improvement purposes:
Dmd365 uses information collected solely for legitimate purposes related to the delivery of platform services. We do not use your data for purposes not stated in this policy without first obtaining your consent.
Dmd365 understands how sensitive your personal data is. We do not sell, rent, or disclose members' personal information to any third party for their own marketing or commercial purposes. However, there are limited situations where data sharing is necessary to keep the platform running properly or to fulfil legal obligations.
Dmd365 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website, allowing the platform to remember your preferences and improve overall performance.
| Cookie Types | Function | Duration |
|---|---|---|
| Essential Cookies | Ensures core platform functions operate correctly, including session authentication and security | Session / 30 days |
| Performance Cookies | Collects anonymous usage data to help us understand how the platform is used and improve the experience | 90 Days |
| Functional Cookies | Remembers your language preference, display settings and personal preferences | 1 Year |
| Marketing Cookies | Used (with your consent) to display relevant promotions | 30–90 Days |
You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the dmd365 platform. Cookies marked as "required" cannot be disabled without affecting your ability to log in to your account.
The security of your personal data is dmd365's top priority. We continuously invest in the latest security infrastructure and apply a multi-layered approach to protect member information against all threats.
While dmd365 implements comprehensive security measures, no system can guarantee 100% absolute security. You also play an important role in protecting your account — use a strong and unique password, do not share your login credentials, and always log out from shared devices. If you suspect any unauthorised activity on your account, contact the dmd365 support team immediately.
Dmd365 respects your rights regarding your personal data. Under our privacy policy, every member holds the following rights, which can be exercised at any time by contacting our support team:
You have the right to know what personal data we hold about you and to request a copy of that data at any time.
If the personal data we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.
Under certain circumstances, you may request deletion of your personal data, subject to legal data retention requirements.
You have the right to receive your personal data in a structured, portable format for transfer to another service provider.
You have the right to object to the processing of your data for direct marketing purposes at any time by submitting a request to us.
In certain situations, you may request that the processing of your data be temporarily restricted while any dispute is being resolved.
Dmd365 retains members' personal data only for as long as necessary to fulfil the purpose of collection or to comply with applicable legal requirements. Retention periods vary by data type and operational needs:
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you. Early deletion requests may be submitted to us; however, certain data may not be deletable if it is still required to fulfil legal obligations.
The dmd365 platform is strictly for adults aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.
All account applicants are required to verify their age during the registration and KYC verification process. Should we find that personal data of an individual under the age of 18 has been inadvertently collected, we will take immediate action to delete that data and close the account in question without further notice.
Dmd365 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to members via:
Continued use of the dmd365 platform after changes take effect will be considered your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your information. If you do not agree with any changes, you have the right to close your account by contacting our support team.
If you have any questions, concerns or complaints regarding this Privacy Policy or how dmd365 handles your personal data, our team is ready to assist you at any time.
Send your privacy enquiries to:
[email protected]
Response within 1–2 business days
Use the live chat on the dmd365 platform for immediate assistance with your privacy and account security matters.
Available 24 hours, 7 days a week